Frequently Asked Questions
1. What services do you offer?
We specialize in personalized massage and aromatherapy treatments designed to reduce stress, relieve pain, and improve overall wellness. Our menu includes Swedish, Deep Tissue, Shiatsu, Aromatherapy, Hot Stone, Prenatal, Foot, Head, and Sciatica massages, plus specialty services like back facials.
2. Do I need an appointment?
Appointments are recommended to ensure you get your preferred time and therapist. Walk-ins may be accepted based on availability.
3. How do I book a session?
You can book directly online through our website, call us at:
📍 Maple Grove: (763) 703-3616
📍 Eagan: (312) 868-9296
Or visit us in person at either location.
4. How long are your massages?
We offer a variety of session lengths: 30 minutes, 60 minutes, 90 minutes, and 120 minutes. This allows you to choose what best fits your needs and schedule.
5. What should I expect during my first visit?
Arrive a few minutes early to complete a short intake form. Your therapist will discuss your needs and preferences, then customize the massage accordingly. You’ll be draped comfortably at all times, and only the areas being worked on will be exposed.
6. What if I have specific health concerns?
Please let us know before your session if you have any medical conditions, injuries, or allergies. Our therapists will adjust techniques to ensure your comfort and safety.
7. Do you accept tips?
Yes, gratuities are always appreciated. Most guests tip between 15–20% of the service price, but the amount is entirely up to you.
8. What’s your cancellation policy?
We kindly ask for at least 24 hours’ notice if you need to cancel or reschedule. This helps us serve other guests who may be waiting for an appointment.
9. Do you offer gift cards?
Yes! Gift cards are available for purchase in-store and online. They make a wonderful gift for any occasion.
10. Do you have membership or package deals?
Yes, we offer special packages and seasonal promotions. Check our Promotions Page or ask at the front desk for details.
11. Which location should I book at?
We have two convenient locations:
📍 Maple Grove – 13607 Grove Dr STE 19C, Maple Grove, MN 55369
📍 Eagan – 1095 Diffley Rd, Eagan, MN 55123
12. What should I wear during my massage?
You’ll be properly draped with sheets and blankets at all times, and only the area being worked on will be uncovered. Most guests undress to their comfort level, but you’re welcome to keep clothing on if you prefer.
13. Can I request a male or female therapist?
Yes, you may request the gender of your therapist when booking, and we’ll do our best to accommodate your preference.
14. Do you offer couples massages?
Yes! Couples massages are available at both locations. They’re a great way to relax and enjoy the experience together.
15. Is aromatherapy included in every massage?
Many of our treatments incorporate aromatherapy, but you can always request it or choose specific essential oils that support your goals, such as relaxation, energy, or pain relief.
16. Do you accept insurance or HSA/FSA cards?
Currently, we do not bill insurance directly, but some guests are able to use HSA/FSA cards for massage therapy. Please check with your provider to confirm eligibility.
17. Can I bring my child to my appointment?
For the comfort of all guests, we ask that children not receiving a service remain at home. Guests under 18 must have parental consent.
18. What if I’m pregnant?
We offer prenatal massage designed for expectant mothers, which can help ease back pain, reduce swelling, and promote relaxation. Please inform us how far along you are when booking.
19. What products do you use?
We use high-quality oils, lotions, and aromatherapy blends that are safe, nourishing, and effective. If you have allergies or sensitivities, let us know and we’ll adjust accordingly.
20. How early should I arrive?
Please arrive at least 10–15 minutes before your appointment so you can check in, fill out any forms, and begin your session relaxed and on time.